Customer Support Executive, Cse

Windsor Hotels and Resorts Private Limited is hiring a Customer Support Executive, Cse in Hoshangabad Road, Bhopal. Salary is up to ₹25,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Roles and responsibilities

As a Customer Support Executive, Cse, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Inbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• A customer-first, patient attitude

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Work location: Hoshangabad Road, Bhopal, Madhya Pradesh
• Job type: Full time
• Openings: 1
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Windsor Hotels and Resorts Private Limited today.