Operation Manager

Winner Security Services(Orissa)Pvt.Ltd has an opening for an Operation Manager based in Ravi Talkies, Bhubaneswar. Salary is up to ₹45,000/month. 5 candidates will be hired for this role.

In the employer’s words

We Are Looking For An Experienced And Responsible Operation Manager To Oversee Daily Security Operations, Manage Field Staff, And Ensure Smooth Service Delivery To Clients. The Candidate Should Have Strong Leadership And Coordination Skills. More Than 2 Years Experience Compulsory. | Skills Needed : Email, Computer | Advanced Excel, MS Power Point, Record Management, Manage Operations

What you get

Salary: ₹25,000 – ₹45,000 per month, based on skills and experience.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Advanced Excel, Computer, Email, Manage Operations, Ms Power Point, Record Management
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Email, Computer
• Advanced Excel, MS Power Point, Record Management, Manage Operations
• Someone patient and customer-first

Position details

• Job location: Ravi Talkies, Bhubaneswar, Odisha
• Vacancies: 5
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:45 AM - 7:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Winner Security Services(Orissa)Pvt.Ltd reviews applications regularly.