Account Relationship Executive

Wintech Inc. is hiring an Account Relationship Executive in T.Nagar, Chennai. The pay goes up to ₹25,000/month. 2 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with CRM tools, Hindi and English, Typing speed, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job details

• Location: T.Nagar, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Wintech Inc. today.