Senior Tele Caller

Looking for a Senior Tele Caller role in T.Nagar, Chennai? WinTech Inc. is hiring now. The pay goes up to ₹30,000/month.

Employer’s description

Make Outbound Calls To Prospective Customers. Explain Products And Services Clearly To Customers. Generate Leads And Schedule Appointments When Required.Handle Customer Inquiries And Provide Accurate Information. Follow Up With Interested Customers. Maintain Call Records And Update Customer Details. Achieve Daily And Monthly Calling Targets. More Than 2 Years Experience Compulsory. | Type : International | Languages : English

Candidate profile

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, International
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are patient and calm under pressure

What you will do

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Quick facts

• Work location: T.Nagar, Chennai, Tamil Nadu
• Work type: On-site
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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