International Voice Process Agent

Join WIS - Wiz International Services as an International Voice Process Agent in TC Palya Road, Bengaluru. There are 30 open positions. The pay goes up to ₹35,000/month.

Employer’s description

We Are Hiring Customer Support Executiveposition: Customer Support Executiveindustry: Debt Management / Financial Serviceslocation: Bangalore / Dubaiexperience: 1+ Years In Customer Support Preferredwe Are Looking For A Responsible, Patient, And Customer-Focused Customer Support Executive To Join Our Team And Manage Customers Throughout Th. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Mutual Funds | Languages : Malayalam, English

Pay and perks

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Inbound, International, Malayalam, Mutual Funds
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Mutual Funds
• Languages: Malayalam, English

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Location: TC Palya Road, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30

Click Apply to send your profile to WIS - Wiz International Services. It takes less than a minute.