Program Coordinator

Wisdom conferences wants to bring on a Program Coordinator for its Alwal, Hyderabad team. No experience? You can still apply. You can earn up to ₹12,000/month. There are 30 open positions.

Employer’s description

Manage Clients Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information.

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with CRM tools, Complaint handling, Typing speed, Verbal communication
• Basic English
• Freshers can apply

Job details

• Location: Alwal, Hyderabad, Telangana
• Employment type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00PM | Monday to Friday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Wisdom conferences reviews applications regularly.