Senior Telecaller

A new Senior Telecaller role is open at Wise Owl Investments & Insurance Marketi Ng Private Limited, Vadgaon Budruk, Pune. Freshers can apply. There are 6 open positions. The pay goes up to ₹18,000/month.

Employer’s description

You Will Be Responsible For Guiding And Managing A Team Of Telesales Representatives To Meet And Exceed Sales Targets. You Will Play A Crucial Role In Developing Strategies, Monitoring Performance, And Providing Ongoing Training To Ensure The Team Delivers Top-Notch Customer Service And Achieves Optimum Sales Results. Type : Outbound, Domestic, Sales | Languages : Marathi, Hindi, English

What the job involves

As a Senior Telecaller, your work will include:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹12,000 – ₹18,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Sales
• Female Only
• No English required
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

Position details

• Location: Vadgaon Budruk, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 6

Apply today and take the next step in your career with Wise Owl Investments & Insurance Marketi Ng Private Limited.