Telecalling Team Leader

Wise Owl Investments & Insurance Marketi Ng Private Limited is hiring a Telecalling Team Leader in Narhe, Pune. 6 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹18,000/month.

Note from the employer

A Telecalling Team Leader Manages And Mentors A Team Of Telecallers To Achieve Daily Sales, Lead Generation, Or Customer Support Targets. They Are Responsible For Monitoring Call Quality, Tracking Team Productivity, Conducting Training, And Handling Escalated Customer Queries To Ensure Smooth Operations. Type : Domestic, Sales, Outbound | Languages : Hindi, Marathi

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, Hindi, Marathi, Outbound and Sales
• Female Only
• No English required
• Freshers can apply
• Type: Domestic, Sales, Outbound
• Languages: Hindi, Marathi
• Someone calm under pressure and patient

Key responsibilities

As a Telecalling Team Leader, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Position details

• Location: Narhe, Pune, Maharashtra
• Employment type: Full time
• Work type: On-site
• Vacancies: 6
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Wise Owl Investments & Insurance Marketi Ng Private Limited today.