International Voice Process Agent

Wiz Business Services is looking for an International Voice Process Agent to join its team in TC Palya, Bengaluru. The team is filling 15 vacancies. Freshers can apply. The pay goes up to ₹40,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales, Inbound, International, Outbound | Languages : Malayalam, English

What you get

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Inbound, International, Malayalam, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound, International, Outbound
• Languages: Malayalam, English
• A calm under pressure, customer-first attitude

Quick facts

• Work location: TC Palya, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Wiz Business Services reviews applications regularly.