Telecaller

Wn Pcb Service wants to bring on a Telecaller for its HBR Layout, Bengaluru team. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Tamil, Telugu, Kannada, Hindi, English

Salary and benefits

You will be paid ₹8,000 – ₹12,000 per month.

What you will do

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Kannada, Marketing, Tamil, Telugu
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Tamil, Telugu, Kannada, Hindi, English
• Someone patient and polite

Job at a glance

• Job location: HBR Layout, Bengaluru, Karnataka
• Work type: On-site
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Wn Pcb Service today.