International Bpo Executive

Wns Global has an opening for an International Bpo Executive based in Viman Nagar, Pune. There are 29 open positions. Salary is up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound | Languages : English

Salary

The salary for this role is ₹15,000 – ₹35,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound
• Languages: English
• A polite, patient attitude

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Viman Nagar, Pune, Maharashtra
• Openings: 29
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 4:30 AM - 2:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Wns Global reviews applications regularly.