International Call Center

Wns Global has an opening for an International Call Center based in Magarpatta Road, Pune. 29 candidates will be hired for this role. The pay goes up to ₹35,000/month. No experience? You can still apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound | Languages : English

What we are looking for

• Open to freshers
• Education: Graduate
• Comfortable with English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: English

Your responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹20,000 – ₹35,000 per month.

Job at a glance

• Work location: Magarpatta Road, Pune, Maharashtra
• Vacancies: 29
• Employment type: Full time
• Work mode: Office-based
• Timings: 4 AM - 2 PM | Monday to Friday
• Interview: 11:00 AM - 4:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Wns Global reviews applications regularly.