Service Assistant

Woodfi Interior Solution wants to bring on a Service Assistant for its Badarpur, Delhi team. You can earn up to ₹12,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Complaint handling, Hindi and English, Verbal communication, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Location: Badarpur, Delhi, Delhi
• Work mode: Office-based
• Openings: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Woodfi Interior Solution today.