Telecaller

Looking for a Telecaller role in Duttawadi, Nagpur? Woodsupreme Furnitech Pvt. Ltd is hiring now. Salary is up to ₹15,000/month. There are 10 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Marketing | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English
• Someone customer-first and calm under pressure

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Duttawadi, Nagpur, Maharashtra
• Openings: 10
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Woodsupreme Furnitech Pvt. Ltd.