Senior Telecalling Officer

Join Work India as a Senior Telecalling Officer in Bommanahalli, Bengaluru. There are 10 open positions. You can earn up to ₹22,000/month.

In the employer’s words

Lead Generation. Type : Outbound | Languages : Hindi, English

Pay and perks

Salary: ₹20,000 – ₹22,000 per month, based on skills and experience.

Day-to-day work

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Job details

• Work location: Bommanahalli, Bengaluru, Karnataka
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Work India reviews applications regularly.