Team Leader

Looking for a Team Leader role in BTM Layout, Bengaluru? Work India is hiring now. There are 5 open positions. The pay goes up to ₹35,000/month.

In the employer’s words

A Lead Generation Team Leader Drives Revenue Growth By Leading A Team To Identify, Engage, And Qualify Prospective Customers. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

The salary for this role is ₹30,000 – ₹35,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English and Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: BTM Layout, Bengaluru, Karnataka
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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