Teamlead

Looking for a Teamlead role in HSR Layout, Bengaluru? Work India is hiring now. Salary is up to ₹40,000/month. 2 candidates will be hired for this role.

Employer’s description

Lead And Manage The Lead Generation Team To Ensure High Performance And Target Achievement. Oversee Daily Lead Generation Operations Across Multiple Channels (Calls, Emails, Linkedin, Outreach Tools). Monitor And Optimize Kpis Such As Lead Quality, Conversion Rates, Outreach Productivity, And Pipeline Contribution. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Candidate profile

• At least 2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Inbound, Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• A patient, polite attitude

Pay and perks

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Location: HSR Layout, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Work India today.