Teamlead

Start your next role as a Teamlead with Work India in HSR Layout, Bengaluru. The pay goes up to ₹40,000/month. There are 2 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Compensation

The salary for this role is ₹30,000 – ₹40,000 per month.

Quick facts

• Job location: HSR Layout, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Work India today.