Customer Service/ Renewals

Join Workex Solutions And Services Private Limited () as a Customer Service/ Renewals in T.Nagar, Chennai. 10 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Malayalam, Tamil, Telugu, English

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, Malayalam, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Malayalam, Tamil, Telugu, English
• A customer-first, calm under pressure attitude

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹18,000 – ₹22,000 per month.

Position details

• Location: T.Nagar, Chennai, Tamil Nadu
• Openings: 10
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 10:00 AM - 7:00 PM | Monday to Friday

Click Apply to send your profile to Workex Solutions And Services Private Limited (). It takes less than a minute.