Field Collection Manager

Workex Solutions And Services Private Limited () wants to bring on a Field Collection Manager for its HSR Layout, Bengaluru team. You can earn up to ₹40,000/month. 20 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Kannada
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• You are customer-first and patient

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹35,000 – ₹40,000 per month, based on skills and experience.

Job at a glance

• Work location: HSR Layout, Bengaluru, Karnataka
• Openings: 20
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Workex Solutions And Services Private Limited ().