Key Account Executive

Looking for a Key Account Executive role in Shivaji Nagar, Bengaluru? Workex Solutions And Services Private Limited () is hiring now. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Mba Freshers Can Apply. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi, English
• Someone polite and calm under pressure

Salary

Salary: ₹22,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Position details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10
• Job type: Full time

Ready to start? Upload your resume and apply to Workex Solutions And Services Private Limited () today.