Operations Executive

Workex Solutions And Services Private Limited () is looking for an Operations Executive to join its team in HSR Layout Sector 7, Bengaluru. Salary is up to ₹25,000/month. There are 10 open positions.

Note from the employer

Manage The Complete Agent Onboarding Process//Conduct And Coordinate Traning Sessions For Newly Onboarded Agents//Maintain Operational Records And Reports//Arrange Visit// Exp-6Months To 1Year//Language-Hindi Mandatory-Kannada/Telegu/Tamil-Preferred. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Kannada, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada, Hindi, English
• Someone patient and customer-first

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹22,000 – ₹25,000 per month.

Job at a glance

• Work location: HSR Layout Sector 7, Bengaluru, Karnataka
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10

Click Apply to send your profile to Workex Solutions And Services Private Limited (). It takes less than a minute.