Technical Support Executive - Voice...

Start your next role as a Technical Support Executive - Voice... with Workex Solutions And Services Private Limited () in Shivaji Nagar, Bengaluru. Great for first-time job seekers. You can earn up to ₹20,000/month. There are 10 open positions.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Domestic | Languages : Hindi, English

What the job involves

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹17,000 – ₹20,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Education: Graduate
• Skills: Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• You are customer-first and patient

Job at a glance

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

Click Apply to send your profile to Workex Solutions And Services Private Limited (). It takes less than a minute.