Telecaller

A new Telecaller role is open at Workex Solutions And Services Private Limited (), HSR Layout Sector 7, Bengaluru. There are 10 open positions. Salary is up to ₹22,000/month.

Employer’s description

Make Outbound Calls To Customers For Sales, Collections, Or Support Explain Services And Generate Leads Handle Customer Queries Professionally Maintain Call Records And Follow-Ups. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Outbound | Languages : Tamil, English, Hindi, Kannada

Compensation

You will be paid ₹20,000 – ₹22,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Kannada, Outbound, Sales and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Outbound
• Languages: Tamil, English, Hindi, Kannada
• A polite, calm under pressure attitude

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Location: HSR Layout Sector 7, Bengaluru, Karnataka
• Interview: 10:00 AM - 12:00PM
• Employment type: Full time
• Work mode: On-site
• Working hours: 10 AM 7 PM | Sunday Fixed
• Openings: 10

Click Apply to send your profile to Workex Solutions And Services Private Limited (). It takes less than a minute.