Telesales Team Leader

A new Telesales Team Leader role is open at Workex Solutions And Services Private Limited (), HSR Layout Sector 2, Bengaluru. Salary is up to ₹40,000/month. The team is filling 5 vacancies.

In the employer’s words

Key Responsibilities: Lead And Manage The Telesales Team Drive Sales Targets And Team Performance Coach And Mentor Team Members Monitor Daily Productivity And Conversion Metrics Handle Customer Escalations Effectively Ensure Achievement Of Sales Goals And Business Targets. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, International, Sales, Domestic | Marketing | Languages : Hindi, Kannada, Malayalam, English | Preferred Experience In : Real Estate

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹35,000 – ₹40,000 per month, based on skills and experience.

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, International, Kannada, Malayalam and Marketing
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, International, Sales, Domestic
• Marketing
• Languages: Hindi, Kannada, Malayalam, English
• Preferred Experience In: Real Estate
• You are patient and customer-first

Position details

• Location: HSR Layout Sector 2, Bengaluru, Karnataka
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

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