Mis Coordinator

Workforce Business Management Private is looking for a Mis Coordinator to join its team in Jadavpur, Kolkata. No experience? You can still apply. You can earn up to ₹18,000/month. The team is filling 5 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Bengali, Hindi, English

Salary

You will be paid ₹12,000 – ₹18,000 per month.

Skills and qualifications

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Bengali, English and Hindi
• Male Only
• No English required
• Freshers can apply
• Languages: Bengali, Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Jadavpur, Kolkata, West Bengal
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday
• Vacancies: 5
• Work mode: Work from office
• Interview timings: 12:00 AM - 03:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Workforce Business Management Private reviews applications regularly.