Process Executive

Workindia is hiring a Process Executive in Thoraipakkam, Chennai. Great for first-time job seekers. You can earn up to ₹18,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: Hindi and English, Typing speed, Complaint handling, CRM tools
• Basic English
• Freshers can apply
• A polite, patient attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Pay and perks

Compensation: ₹18,000 per month.

Job details

• Job location: Thoraipakkam, Chennai, Tamil Nadu
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Workindia reviews applications regularly.