Telecaller

Join World.Com as a Telecaller in Devendra Nagar, Raipur. The team is filling 5 vacancies. You can earn up to ₹10,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Verbal communication, Hindi and English, Typing speed
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and polite

What you get

You will be paid ₹7,000 – ₹10,000 per month.

Job at a glance

• Location: Devendra Nagar, Raipur, Chhattisgarh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by World.Com.