Supervisor

Wow Detailing wants to bring on a Supervisor for its Harmu, Ranchi team. Salary is up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Basic Excel

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Basic Excel
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Someone polite and patient

Job at a glance

• Job location: Harmu, Ranchi, Jharkhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 10:00 AM - 8:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1

Apply today and take the next step in your career with Wow Detailing.