Telecaller

X Beckon Marketing Agency wants to bring on a Telecaller for its Morabadi, Ranchi team. No experience? You can still apply. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: CRM tools, Complaint handling, Active listening, Typing speed
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Morabadi, Ranchi, Jharkhand
• Work mode: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to X Beckon Marketing Agency. It takes less than a minute.