Tamil Voice Process

Xascom Info Solutions Llp has an opening for a Tamil Voice Process based in T.Nagar, Chennai. Salary is up to ₹15,000/month. The team is filling 10 vacancies.

In the employer’s words

Selling Health Insurance To The Potential Customers By Expalining Benefits Via Computer Generated Calls. Good Communication In Tamil Is Enough. Only Full Time/ Work At Office. Type : Outbound, Domestic | Languages : Tamil

What the job involves

As a Tamil Voice Process, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Tamil
• A customer-first, polite attitude

Salary

Compensation: ₹13,000 – ₹15,000 per month.

Job details

• Job location: T.Nagar, Chennai, Tamil Nadu
• Work type: Work from office
• Job type: Full time
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Xascom Info Solutions Llp reviews applications regularly.