Education Counsellor

Xavier's Institute of Business Management Studies is looking for an Education Counsellor to join its team in Kamanahalli, Bengaluru. You can earn up to ₹25,000/month. 4 candidates will be hired for this role.

Employer’s description

We Are Looking For A Result-Oriented Education Counsellor To Guide Working Professionals In Selecting Suitable Distance Learning Programs. The Role Involves Understanding Learners Career Goals, Providing Accurate Course Information, And Supporting Them Throughout The Enrolment Process. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

The salary for this role is ₹16,000 – ₹25,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and customer-first

Day-to-day work

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Kamanahalli, Bengaluru, Karnataka
• Openings: 4
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Xavier's Institute of Business Management Studies.