Telecaller

Join Xel Lifestyle as a Telecaller in Vani Vihar, Bhubaneswar. Freshers can apply. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Verbal communication, Active listening, CRM tools, Complaint handling
• Basic English
• Freshers can apply
• Someone patient and polite

Compensation

Compensation: ₹8,000 – ₹12,000 per month.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Vani Vihar, Bhubaneswar, Odisha
• Vacancies: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Xel Lifestyle.