Telecaller

Join Xellifestyle Private Limited as a Telecaller in VSS Nagar, Bhubaneswar. Salary is up to ₹18,000/month. The team is filling 10 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Complaint handling, Active listening, Typing speed, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Salary and benefits

You will be paid ₹10,000 – ₹18,000 per month.

Quick facts

• Job location: VSS Nagar, Bhubaneswar, Odisha
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Xellifestyle Private Limited.