Telecaller

Xgen Green Venturaa LLp is hiring a Telecaller in Nerkundram, Chennai. You can earn up to ₹14,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with Active listening, CRM tools, Complaint handling, Typing speed
• Female Only
• Basic English
• Freshers can apply
• You are patient and customer-first

Salary and benefits

Compensation: ₹12,000 – ₹14,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Job details

• Location: Nerkundram, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to Xgen Green Venturaa LLp today.