Lingual Xiaomi Customer Service Ass...

Looking for a Lingual Xiaomi Customer Service Ass... role in Sector 29 - Gurgaon, Delhi? Xiaomi is hiring now. The pay goes up to ₹38,000/month. 30 candidates will be hired for this role.

In the employer’s words

Managing Incoming Calls To Assist Customers, Answer Product-Related Questions, And Resolve Complaints.Lead Conversion: Persuading Reluctant Prospects, Following Up On Existing Leads, And Closing Sales Or Booking Appointments. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A calm under pressure, polite attitude

Compensation

Compensation: ₹25,000 – ₹38,000 per month.

Position details

• Work location: Sector 29 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Xiaomi reviews applications regularly.