Xiaomi Customer Support Executive C...

Join Xiaomi as a Xiaomi Customer Support Executive C... in Sector 28 - Gurgaon, Delhi. The team is filling 25 vacancies. The pay goes up to ₹32,000/month.

Note from the employer

Language - Tamil, Telugu, Kannada, Odia, Malyalam Salary -28K Ctc Upto 32K Ctc Depends On Exp And Last Salary Qualification - 12Th Pass Can Apply Exp - Fresher/Exp All Can Apply Location - Gurgaon Sec 18 English - Average. Languages : Tamil, Malayalam, Telugu, Kannada

What you get

You will be paid ₹25,000 – ₹32,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Kannada, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Malayalam, Telugu, Kannada
• Someone polite and customer-first

Job at a glance

• Job location: Sector 28 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Xiaomi today.