Telecaller

Xpert Led wants to bring on a Telecaller for its Madhapur, Hyderabad team. No experience? You can still apply. You can earn up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: Verbal communication, Active listening, CRM tools, Complaint handling
• Female Only
• Basic English
• Freshers can apply

Salary

You will be paid ₹18,000 – ₹20,000 per month.

Quick facts

• Location: Madhapur, Hyderabad, Telangana
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Xpert Led.