Customer Relationship Officer (Cro)

Xpheno Private Limited has an opening for a Customer Relationship Officer (Cro) based in Thane, Mumbai. The pay goes up to ₹18,500/month. 10 candidates will be hired for this role.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹18,000 – ₹18,500 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Marathi, Hindi, English

What you will do

• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory
• Explain products and offers clearly and handle objections
• Follow up on leads and convert them into sales
• Prepare quotations and close deals with decision makers

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Xpheno Private Limited.