Senior Tele Caller

Xpress Lending Solutions is looking for a Senior Tele Caller to join its team in Jayanagar, Bengaluru. There are 10 open positions. Salary is up to ₹25,000/month.

Employer’s description

Personal Loan Tele Calling. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil, Telugu, Kannada, English | Preferred Experience In : Real Estate

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Kannada, Real Estate, Sales, Tamil and Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil, Telugu, Kannada, English
• Preferred Experience In: Real Estate

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Job details

• Location: Jayanagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

Ready to start? Upload your resume and apply to Xpress Lending Solutions today.