Senior Tele Caller

Start your next role as a Senior Tele Caller with Xpress Lending Solutions in Salt Lake, Kolkata. The team is filling 10 vacancies. You can earn up to ₹18,000/month.

Employer’s description

Personal Loan Experience Only. More Than 2 Years Experience Compulsory. | Type : Sales, Mutual Funds | Languages : Hindi, English

Pay and perks

The salary for this role is ₹12,000 – ₹18,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi, Mutual Funds and Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Mutual Funds
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Key responsibilities

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Salt Lake, Kolkata, West Bengal
• Work type: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Xpress Lending Solutions reviews applications regularly.