Senior Telecaller

Start your next role as a Senior Telecaller with Xpress Lending Solutions in Salt Lake, Kolkata. The pay goes up to ₹17,000/month. 20 candidates will be hired for this role.

In the employer’s words

Personal Loan Experience Only. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary and benefits

Salary: ₹12,000 – ₹17,000 per month, based on skills and experience.

What you will do

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Eligibility

• At least 2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of English, Hindi and Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone calm under pressure and patient

Quick facts

• Job location: Salt Lake, Kolkata, West Bengal
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Xpress Lending Solutions.