Supervisor

A new Supervisor role is open at XXX Services, Nad Junction, Visakhapatnam. You can earn up to ₹20,000/month. Freshers can apply.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Salary

You will be paid ₹18,000 – ₹20,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Complaint handling and Hindi and English
• Male Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Location: Nad Junction, Visakhapatnam, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based

Click Apply to send your profile to XXX Services. It takes less than a minute.