Ecommerce Account Manager

Yamu Perfume is hiring an Ecommerce Account Manager in Nana Varachha, Surat. There are 2 open positions. You can earn up to ₹20,000/month.

Employer’s description

Ecommerce Account Management And Website Management Ads Manager All Service. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Computer
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer
• A patient, customer-first attitude

Quick facts

• Job location: Nana Varachha, Surat, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: On-site

Ready to start? Upload your resume and apply to Yamu Perfume today.