Field Executive

Join Yash Enterprises as a Field Executive in Daund, Pune. Salary is up to ₹22,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Mutual Funds

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Mutual Funds
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Mutual Funds
• A polite, calm under pressure attitude

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

Pay and perks

The salary for this role is ₹20,000 – ₹22,000 per month.

Job at a glance

• Work location: Daund, Pune, Maharashtra
• Work type: Office-based
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Yash Enterprises reviews applications regularly.