Jr. Team Leader/Mis Coordinator

Yash Enterprises has an opening for a Jr. Team Leader/Mis Coordinator based in Pune Cantonment, Pune. Salary is up to ₹18,000/month. The team is filling 2 vacancies.

Employer’s description

Team Leader Must Have Basic Ms-Office, Google Sheets, Dialer Operations, E-Mail Knowledge With Decent Communication Skills. Should Be Able To Make Daily Reports And Handle A Team Of Tele Callers. Should Also Be Able To Build Team And Drive Targets. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi, Marathi

Compensation

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Outbound
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi, Marathi
• You are patient and calm under pressure

Quick facts

• Work location: Pune Cantonment, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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