Telecaller

Start your next role as a Telecaller with Yash Group in Napier Town, Jabalpur. Great for first-time job seekers. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Compensation: ₹8,000 – ₹12,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, Active listening, Verbal communication and Typing speed
• Basic English
• Freshers can apply
• Someone polite and customer-first

Job details

• Location: Napier Town, Jabalpur, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Yash Group.