Telecaller

Looking for a Telecaller role in Dighori Chowk, Nagpur? Yash Gupta is hiring now. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Verbal communication, Active listening, Complaint handling and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, polite attitude

Quick facts

• Location: Dighori Chowk, Nagpur, Maharashtra
• Employment type: Full time
• Work type: On-site
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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