Telecaller

A new Telecaller role is open at Yash Holidays, Sector 39 - Gurgaon, Delhi. The pay goes up to ₹20,000/month. There are 2 open positions. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Active listening, CRM tools, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply

Salary and benefits

The salary for this role is ₹10,000 – ₹20,000 per month.

Quick facts

• Job location: Sector 39 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work mode: On-site

Click Apply to send your profile to Yash Holidays. It takes less than a minute.