Tellecalling

Yash Overseas Education has an opening for a Tellecalling based in Dhankawadi, Pune. The team is filling 2 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Communication Skills. 1 - 2 Years Experience Compulsory. | Languages : Kannada

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Kannada
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada
• You are polite and patient

Position details

• Job location: Dhankawadi, Pune, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Yash Overseas Education reviews applications regularly.